![]() ![]() Income restrictions: In 2002, Intuit agreed to provide low-income Americans and active-duty servicemembers the option to file their taxes for free, according to California’s Attorney General Rob Bonta. Who qualifies? Eligible TurboTax users include those who paid to file their federal tax returns in tax years 2016, 20, but were actually entitled to a free filing system through the IRS’s Free File program. Here are some common questions and answers regarding the settlement: I thank my fellow attorneys general for their partnership in this effort to stand up for ordinary Americans and hold companies who cheat consumers accountable.” “Today we are righting that wrong and putting money back into the pockets of hardworking taxpayers who should have never paid to file their taxes. “TurboTax’s predatory and deceptive marketing cheated millions of low-income Americans who were trying to fulfill their legal duties to file their taxes,” James said in a statement. The company withdrew from the IRS Free File program in July 2021. Intuit also used paid search advertisements to redirect consumers who were looking for the IRS Free File service to the TurboTax “freemium” product. ![]() According to the Office of the Attorney General, the company used “confusingly similar names for both its IRS Free File product and its commercial ‘freemium’ product.” An investigation into Intuit’s practices determined the company used several deceptive and unfair practices, limiting tax filers’ participation in the IRS Free File Program. ![]() A year ago Saturday, Mountain View, CA-based Intuit agreed to pay millions for tricking millions of low-income tax filers into paying for services that should have been free.Īll 50 states and the District of Columbia signed the agreement. ![]()
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