![]() ![]() Yes, we can re-book your tickets for the other event day by your request. If you are seeing the wrong date on your Wallet app, you are fine, nothing needs to be done, you have the correct tickets and you will be let in at the event.Ĭan I switch my tickets to the other event day? If you are viewing your tickets through a "Wallet" type app in your phone, there is a glitch between the Wallet App and our ticketing system that defaults to showing the first day of our event on your tickets. Help! The wrong date is showing up in my "Wallet" app for my tickets! This will make it easier for you to locate your tickets, as cell service may be limited at the event day of show. If you do not have a printer, take a screen shot of each QR Square Barcode and save it to your photos. Tickets scanned from your mobile device may not work due to screen brightness, scratches or other outside factors. We do suggest you print out your tickets if possible, as this will guarantee your entry into the event. ![]() ![]() If you do not select Purchase Protection, all of your purchases are non-refundable.ĭo I need to print out my tickets or can I show them on my phone? Purchase Protection cannot be added onto your order later, it must be purchased at the time of your original checkout. A refund will only be granted for a qualifying circumstance, with a full list of what is and what is not considered a qualifying circumstance listed here. Ticket sales are 100% refundable only if you select the Purchase Protection option at checkout. ![]()
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